Privacy Policy
Last updated: April 2026
Who We Are
Orisirisi Foods Limited (registered in England and Wales, company no. 17088878, registered office 71–75 Shelton Street, Covent Garden, London WC2H 9JQ) operates this website and is the data controller for the personal data described below. You can contact us at info@orisirisifoods.co.uk. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What Data We Collect
When you visit our website or place an order, we may collect:
- Personal information: Name, email address, phone number, delivery address
- Payment information: Processed securely via our payment provider — we do not store card details
- Newsletter data: Email address if you subscribe to our mailing list
How We Use Your Data
- To process and deliver your orders
- To send order confirmations and delivery updates
- To respond to your enquiries
- To send marketing emails (only with your consent — you can unsubscribe anytime)
- To improve our website and understand how customers use it
Legal Basis
We process your data based on: contract performance (fulfilling your order), legitimate interest (improving our service), and consent (marketing emails).
Data Sharing
We do not sell your personal data. We share data only with:
- Cloudflare, Inc.: Website hosting, security, and cookieless visitor analytics
- Resend: Delivers the order enquiries and messages you send us through this website to our inbox
- Evri: Delivery of your order, where you have placed one
This website does not take payment. When you place an order enquiry we contact you directly to arrange payment, so no card or bank details are ever entered on this site.
Data Retention
We retain order data for 6 years for tax and legal purposes. Marketing data is retained until you unsubscribe. You can request deletion of your data at any time.
Your Rights
Under UK GDPR, you have the right to: access your data, correct inaccurate data, request deletion, restrict processing, data portability, and object to processing. Where we rely on your consent, you may withdraw it at any time. To exercise any of these rights, please contact us.
If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Cookies
This website does not set any cookies. We do not use advertising trackers, and we do not follow you across other websites.
We use Cloudflare Web Analytics to understand how many people visit the site and which pages are useful. It is a privacy-focused tool that works without cookies and without storing anything on your device. It does not fingerprint you, and it cannot identify you personally or track you between sites.
It records only aggregate information about each page view: the page visited, the referring site, your approximate country, your browser and device type, and how quickly the page loaded. Because no cookies or similar technologies are used and no personal data is stored, no consent banner is required under the Privacy and Electronic Communications Regulations.
Our lawful basis is our legitimate interest in understanding how our website is used so we can improve it. Cloudflare, Inc. acts as our processor for this; see the Cloudflare privacy policy.
Contact
For privacy-related questions, please contact us.